FAQ – Free Trial / Evaluation

Starting your free evaluation

To help you evaluate XJTAG software and hardware boundary scan products for debugging, testing and device programming, we offer a 30-day trial period, with no obligation to purchase.

As soon as we hear from you, one of our test experts will contact you to discuss your end application and the evaluation process. We will then work with you to supply you with an XJTAG system when is most convenient for you.

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When will the product trial be available?

Depending on your timescales, we can target the trial to start when you are ready, any time from next day to next quarter. If you are looking to take advantage of our free test setup offer, then it’s good to plan ahead so we can schedule in the work.

Are there any limitations in the trial version?

The tools provided for evaluation are fully functional, so all features of the products are available for you to try out.

What is a Free Test Setup?

If requested, XJTAG will set up its test system and one development project on your own electronics when you take a 30-day trial.

If I want a test setup with my trial, what do I need to supply?

To set up your board, we will require the following (under Non-Disclosure Agreement):

  • Circuit diagrams for the board as a PDF that can be searched.
  • Netlist(s). We support over 100 netlist formats (including ODB++, RINF, EDIF, Protel, PADS-PCB and any ASCII netlists)
  • Details (including BSDL files) of custom JTAG-enabled parts fitted on the boards (if any).

Ideally, we prefer to get the tests up and running on your board. If you would like us to complete this last stage, we will also need access to a board.

What resources are available to help me evaluate the system?

The XJTAG system comes complete with an XJDemo board and interactive tutorials to get you started with developing your first test system with XJTAG.

You will have access to XJTAG’s device test libraries and latest S/W upgrades, during your evaluation period.

Can I get technical support or help for my trial version?

We are proud of our support and as with all aspects of the tools, during the evaluation, we encourage you to try it. We provide full technical support by telephone, email and web meeting, to help with the set up or troubleshoot any issues.

For additional help, we recommend searching the XJTAG Blog to find focused answers to specific questions.

How do I convert my trial to a purchased product?

If you have any XJTAG system for evaluation, you can continue using the product without interruption by purchasing it. Simply contact your XJTAG distributor to make a purchase to have your hardware licence extended, and you can continue using XJTAG without reinstalling the software.

I have an earlier trial version. Can I convert it to the latest version?

If XJTAG has released new versions of its products since your trial and you are now ready to purchase, you will have access to download the latest version of the software.

What if I want to purchase only specific products, but not the full system?

XJTAG trials allow you to evaluate the full suite of boundary scan applications (XJDeveloper, XJInvestigator, XJRunner and XJAnalyser), but you can certainly buy individual products that best match your business needs.

My evaluation licence has expired and I no longer wish to use the XJTAG system. What should I do?

Please return your complete system to us and destroy any copies that you have made.

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Our experts will be happy to show you how the XJTAG tools can help you diagnose faults on your board as well as cutting test development and repair time.

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Evaluate the XJTAG system with full functionality for 30 days and get the first test project set up for your board – for free. No obligation to purchase.

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